Privacy and Policy

Mooky respects your privacy on the Internet. By visiting mooky.com.au, you are consenting to the practices described in this Privacy Policy and the Terms and Conditions. To protect your privacy, you can visit Mooky's site without identifying yourself or having to reveal any information about yourself.

How we handle customer information
When you place an order or register for Mooky’s email subscription, we use this information to assist in keeping you informed with notifications about new products, offers, promotions, sales, or any other information that might be of interest to a Mooky’ browser’. We also use your details for processing your orders and ensuring a timely delivery.

When you submit feedback or questions via e-mail, or contact us for information about our website, we will request your name and e-mail address. We use this information only to respond to your inquiries, and for future information about Mooky’s products. You can unsubscribe from our mailing list at anytime that you request. If you do not wish to receive our email marketing correspondence, you can “unsubscribe” by clicking on the link at the bottom of the webpage. Alternatively, if you would like us to remove you from our subscriber list, please send an email to mooky@mooky.com.au.

You will not be contacted via telephone for any other reason than regarding your order and unless you have otherwise specifically requested.
When you place an order you will be asked for your name, e-mail address, billing address and delivery address, and phone numbers, so that we can process and fulfill your order. We would only share this information with those that are involved in the processing of your order. Eg. the financial institution that issued your credit card.

We do not collect personal information when you visit our site unless you log on, place an order or register with us.

How we use cookies & other technologies
We use cookies when someone logs on to our website, to maintain that log on, to retain log on information if requested, and for the service of our shopping cart. Mooky’s site uses cookies to keep track of how often you visit our site, the contents of your shopping cart and previous purchases.

We do not use cookies for marketing, promotional or advertising purposes, or to track your Internet activity before or after you leave Mooky.com.au. Only activity while you are at www.mooky.com.au may be monitored.

How to update your information
If you would like us to update your details, please notify us at mooky@mooky.com.au.

Updates to this
We reserve the right to make changes at any time to our policies and/or alter the look and functionality of our web site. However, if we change how we use your Personal Information, we will post the policy change notification on the web site and we will update this Statement accordingly.

We encourage you to periodically review this Statement for the latest information on our privacy and security policies.

Mooky is Australian business and the prices displayed are in Australian Dollars (AUD) only.